Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

Currently we offered Free Shipping for all items. (Excluding more than 100 kilo havy weight products)

For free shipping we use local shipping companies. You can choose from different companies from our shipping system to ship your product.

How Long Will it Take To Get My Package?

It depend on your lacation. We will ship your order from our Jeddah warehouse. If we send via local cargo it will take not more than 1/2 days to arrive your city. For other shipping company they have their own policy.

How Do I Track My Order?

You can track your order by sign in to your account. Or you can go through bottom of our website and track your order by clicking “Track Your Order”. If you need more assistance you can contact us anytime by sending a mail to: support@sewingmarket.com

Do I Need A Account To Place Order?

Basically you do not need to make an account to place order. But it will be safe and support friendly for you. And you can easily manage your order, cancel or change if needed. If you do not want to make an account it’s safer contact our support team before make an order.

FAQ with quick answer

How Do I Place an Order?

It’s very simple and easy. Just go to any desire product you want to buy. Click on add to cart. Then complete the process.

Can I change or cancel my order?

Once your order is placed, it begins processing and is sent to our warehouse. If you want to change or add to your order, please place a separate order for any item not in your original order. Any unwanted items can be returned. For product return instructions, please click on “Return Policy” at the bottom of the home page. Once the returned item has been received at our warehouse, a credit for the product price and tax or processing fees will be issued to your account in approximately 1 week. If you need any assistance send us an email at: sales@sewingmarket.com

How Do I Track My Order?

You can track your order by sign in to your account. Or you can go through bottom of our website and track your order by clicking “Track Your Order”. If you need more assistance you can contact us anytime by sending a mail to us at:

support@sewingmarket.com

What Shipping Methods Are Available?

For free shipping we use local shipping companies. You can choose from different companies to ship your product.

How Long Will it Take To Get My Package?

We basically process order same day if you order before 07:00 PM GMT+3. If you order after 07:00 PM we will process your order next business day. Order arrive depending on location. Some city take one day some of them take 2/3 days to deliver the item.

How Should I to Contact if I Have Any Queries?

We have live support on our website. However, If you have more to ak, go to our contact us page leave us a mail or you can visit any of our branch near you.

Do I Need an Account to Place an Order?

It is safer to be an account for place order.